Privacy Policy
Privacy Policy
Introduction
Welcome to Grapewrk! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service and freelancer marketplace. By using Grapewrk, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Name, email address, phone number
Payment details (processed through third-party payment providers)
Profile information (skills, experience, portfolio, etc.)
1.2 Non-Personal Information
Browser type, device information, and IP address
Cookies and tracking technologies to improve user experience
Usage data such as pages visited and time spent on the platform
2. How We Use Your Information
We use your information to:
Facilitate transactions between clients and freelancers
Provide customer support and resolve disputes
Enhance platform security and prevent fraud
Improve and personalize user experience
Send promotional and service-related communications (with the option to opt-out)
3. How We Share Your Information
Your information may be shared with:
Freelancers and Clients: To facilitate service transactions
Third-Party Service Providers: For payment processing, analytics, and fraud prevention
Legal Authorities: If required by law or to enforce our terms
We do not sell or rent personal information to third parties.
4. Data Protection & Security
We implement appropriate security measures to protect your data, including encryption and access controls. However, no method of transmission over the internet is 100% secure.
5. Your Rights & Choices
You have the right to:
Access, update, or delete your personal data
Opt-out of marketing communications
Request data portability
Disable cookies through browser settings
To exercise these rights, contact us at [Insert Contact Email].
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience. You can manage cookie preferences in your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Changes to This Policy
We may update this policy from time to time. Any significant changes will be communicated via email or platform notifications.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Grapewrk
connect@grapewrk.com
